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Enterprise · New GTM function · 2019

Building a property marketing function inside WeWork

As WeWork moved upmarket, enterprise customers stopped comparing it to coworking and started comparing it to traditional landlords. Marketing, product, and sales were not equipped for that competitive landscape, so I pitched the function that would be.

Company · WeWork
Role · Head of Enterprise Property Marketing
Scope · Business case, global strategy, team of 15, full-funnel GTM

Business context

WeWork was moving upmarket, and enterprise customers had stopped comparing it to coworking. They compared it to traditional landlords, with expectations to match.

The decision or challenge

Marketing, product, and sales were not equipped for that competitive landscape, and the existing processes were costing money in labor, lost sales productivity, and production fees.

My mandate

In-house: I pitched the function, built the business case, secured executive funding, and led a global property marketing team of 15.

What I did

  • Built the business case and financial impact analysis that funded a new global function.
  • Implemented a tiered asset system with global templates for leasing collateral, proposals, and market overviews that regions could localize.
  • Developed a full-funnel GTM approach spanning market-level awareness, building-level consideration, and account-based conversion.
  • Launched premium programs for the most valuable properties in the portfolio.

What changed

$50M in incremental revenue, asset dead time down 18%, total contract value up 30%, and a credible position against traditional landlords in the enterprise segment.

What remained after I left

The property marketing function itself, the tiered asset system and global templates, and an asset-centric approach that matched how sophisticated enterprise buyers actually evaluate real estate.